Privacy Policy
At Vionah, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your data when you visit www.vionah.in or interact with our services.
By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following information when you interact with our website:
- Personal details such as name, email address, phone number and billing/shipping address.
- Payment details (processed securely via third-party gateways; we do not store your card or bank information).
- Order information such as items purchased, preferences and transaction history.
- Technical data including IP address, browser type, device information and cookies.
2. What We Do With Your Information
We use your information to:
- Process and deliver your orders.
- Communicate about your purchases, returns, refunds or customer support queries.
- Improve our website, products and customer experience.
- Send marketing or promotional updates (only if you opt-in).
- Prevent fraud, unauthorized transactions or misuse of our services.
We do not sell or rent your information to third parties.
3. Consent
By browsing www.vionah.in, creating an account or placing an order, you consent to the collection and use of your information as outlined in this Privacy Policy.
If we request your information for a secondary purpose (e.g., marketing), we will either:
- Ask for your explicit consent or
- Provide you with an option to decline.
You may withdraw your consent anytime by unsubscribing from emails/SMS or contacting us at hello@vionah.in.
4. Disclosure
We may disclose your information if:
- Required by law or legal authorities or
- For fraud prevention and security purposes.
We may share limited data with trusted partners (courier companies, payment gateways) solely to complete your transactions.
5. Links
Some links on our site may direct you away from our site. We’re not responsible for how those sites handle your data, so we recommend checking their privacy policies before sharing any information.
6. Security
We take reasonable precautions to protect your information:
- Sensitive data is transmitted using SSL encryption.
- Payments are processed securely through certified third-party gateways.
7. Cookies
We use cookies and similar technologies to:
- Remember your preferences.
- Improve browsing experience.
- Analyze site traffic and performance.
You can disable cookies in your browser settings, but some site features may not function properly without them.
8. Your Rights
You have the right to:
- Access and update your personal information.
- Opt-out of marketing communications.
- Request deletion of your account (subject to legal or transactional obligations).
9. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on www.vionah.in. Your continued use of our services implies acceptance of the updated policy.
10. Contact Us
For any questions about this Privacy Policy, please contact us at:
www.vionah.in
hello@vionah.in
8867026826